Terms of Service

Last Updated: August 2026

Welcome to SHIPTOP. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Terms

SHIPTOP operates this online store and provides products and services to customers through our website.

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

We reserve the right to update, modify, or discontinue any part of our website or services at any time without prior notice.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However:

• Product colors may appear slightly different depending on your device or screen.
• Product specifications may change without prior notice.
• We do not guarantee that all product information will always be completely error-free.
• We reserve the right to correct errors, inaccuracies, or omissions at any time.

3. Prices and Payments

All prices displayed on our website are subject to change without prior notice.

We reserve the right to modify prices, discounts, promotions, and offers at any time.

An order may be cancelled if there is an obvious pricing or listing error.

4. Orders

When you place an order, you agree to provide accurate and complete information, including your name, delivery address, phone number, and payment information where required.

SHIPTOP reserves the right to:

• Accept or reject an order.
• Cancel an order.
• Limit the quantity of products purchased.
• Contact you to verify order information.

If we cancel an order after payment has been received, any eligible refund will be processed through the applicable payment method.

5. Cash on Delivery

Where Cash on Delivery (COD) is available, customers agree to accept the order and pay the full amount due upon delivery.

Repeatedly placing orders and refusing delivery may result in restrictions on future COD orders.

6. Shipping and Delivery

Delivery times provided on our website are estimates and are not guaranteed.

SHIPTOP is not responsible for delays caused by courier services, weather, public holidays, incorrect customer information, or circumstances outside our reasonable control.

For additional information, please refer to our Shipping Policy.

7. Returns and Refunds

Returns and refunds are subject to our Refund & Return Policy.

Customers should review that policy before requesting a return or refund.

8. Website Use

You agree not to use our website:

• For any unlawful purpose.
• To commit fraud or abuse.
• To interfere with the operation or security of the website.
• To attempt unauthorized access to our systems.
• To copy, reproduce, or misuse our website content without permission.

9. Intellectual Property

All content on the SHIPTOP website, including logos, graphics, images, product descriptions, text, designs, and other materials, is owned by or licensed to SHIPTOP unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our content without prior written permission.

10. Third-Party Services

Our website may use third-party services, including payment providers, courier companies, analytics services, or other service providers.

SHIPTOP is not responsible for the independent policies, actions, or services of third parties.

11. Limitation of Liability

To the maximum extent permitted by applicable law, SHIPTOP will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

12. Privacy

Your use of our website may involve the collection and processing of information necessary to process orders, payments, deliveries, and customer support.

Please refer to our Privacy Policy for more information.

13. Changes to These Terms

SHIPTOP may update these Terms of Service from time to time.

Any changes will become effective when the updated version is published on our website. Your continued use of the website after changes are posted means you accept the updated Terms.

14. Governing Law

These Terms of Service shall be interpreted and governed by the applicable laws of Pakistan, subject to the rights and protections available to consumers under applicable law.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

SHIPTOP Customer Support